The new worker there was only worried about being fast paced, when I wanted to send an overnight package she didn't ask me the options that I can choose from, she put in everything on her own quickly and the total came out higher than usual. She also messed up another one of my packages with the sticker barcode almost covering the receivers name, and all she said was "oh sh*t... well that's okay" please train her to do better!!
Didn't deliver my package, constantly with my roommates packages never being left at our house. This place is so stupid. Seriously I order a package leave it at my door. I WORK... MON - FRIDAY I have no time to come into the post office this place is a joke just for the fact that they want me to waste my time coming into pick up something they leave a notice on the door but can't just bring it to my door. I'm so unhappy. Even when I wasn't ordering my entire house hold is upset because their packages are never delivered. We are at home sometimes... and they leave a notice and we are like??? Why we were home and they never deliver anything. Its so upsetting and there's nothing we can do about it.
I have a po box at this location and I will likely be shipping things out mostly at this location. As far as I've noticed, they have been very nice and do their job well. They hire new staff that seem to be lost constantly and those new people do not get checked on, they have to constantly ask for help or wait until someone is available to help them.
My experience has been positive. When there are long lines, additional staff asks if only stamps or mail pickup is needed, step out of the line for help. Gloria has always been gracious & helpful especially,as well as friendly. Ive seen her be firm with language barriers, saying to an Asian man he would need his english-speaking son to read the notice to him to clear up the confusion. They take the time for each person, which in todays attitude of "instant" response, shows compassion & concern. It cant be easy working in a downsizing environment & I appreciate their service.
I received a notice that I had a package at this POINT. I work Mon through Fri and so I left as soon as I could to make it to this POINT before they closed at 5. I'm waiting at the pick up window for my package, however the first employee says she can't find my package. Ok. I'm still waiting. I can hear them through the door talking about me and my package. Different employee comes back and says the mailman said he GAVE me my package and told me to disregard the notice. WHAT!?! If that were true, why am I here wasting my time waiting for a package?!? I said no he did not hand it to me. The employee said, well he said he did. Do not go here if you can at all avoid it! I hope my package finally shows up.
(went to the usps on Aug. 29th)
United States Postal Service is a US Post Office based in Haltom City, Texas. United States Postal Service is located at 5709 Broadway Ave, Haltom City, TX 76117, USA.
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